Industry · Spa & Beauty

All-in-one spa & beauty management

From bookings and customer care to multi-branch management — one platform tailored for the Vietnamese beauty industry.

Common pain points

Running a spa should not depend on paper notebooks

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Overlapping bookings

Phone bookings and paper diaries lead to double-booking, missed customers, idle or overloaded technicians.

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Low return rate

No treatment data, no reminders — customers finish their plan and leave without anyone noticing.

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Revenue leakage

Hard to control technician commissions, cosmetics inventory and per-branch revenue.

+45%
Customer return rate
−30%
Idle slots & no-shows
2,500+
Spas using ERP-X
4.9★
Owner ratings

Smart bookings & treatment plans

Visual calendar by technician, room and bed. Each customer has a clear treatment record — sessions remaining, last visit, care notes.

  • check_circleDrag-and-drop calendar by tech/room/service
  • check_circleTreatment plans & skin care history
  • check_circleAuto reminders for visits & follow-ups via Zalo
  • check_circleCustomers self-book via Zalo Mini App 24/7
imageInterface mockup · TBD

Loyalty that keeps customers

Turn one-time visitors into loyal customers: points, tiers, prepaid packages, birthday vouchers and referrals.

  • check_circlePrepaid cards & flexible treatment bundles
  • check_circleSilver – Gold – Diamond tiers
  • check_circleBirthday vouchers & auto-offers
  • check_circleReferrals to grow by word of mouth
imageInterface mockup · TBD

Chain management & cash flow

Track revenue, commissions and cosmetics stock per branch on one screen. Auto-compute technician pay and commissions transparently.

  • check_circleReal-time per-branch revenue
  • check_circleAuto-commission per service/product
  • check_circleCosmetics inventory with low-stock alerts
  • check_circleBranch-level role permissions
imageInterface mockup · TBD
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Before, my 3 branches each had their own notebook. Now appointments, treatment plans and revenue all sit in one app — I run it from my phone, anywhere.
PH
Ms. Pham Huong
Owner of Lotus Spa · 3 branches
photo_cameraSpa interior photo · TBD

See it running on your workflow — 15-minute demo, free

Leave your phone number and an ERP-X expert will call you back within the business day.

Bring your business onto a single platform

Book a 1-on-1 demo with an ERP-X expert — see the system running on your actual workflows.