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Keep customers, sell more

Understand every customer, automate care via Zalo and turn one-time buyers into loyal customers — without hiring more staff.

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Operational Overview

Real-time · June 2026
calendar_today30 daysfilter_listFilterNT
paymentsarrow_upward12.4%
₫4.82B
Monthly revenue
receipt_longarrow_upward8.1%
2,184
Orders
inventory_2arrow_downward3.2%
18,940
Inventory (SKU)
smart_toyarrow_upward20×
312/h
AI invoices
Revenue (6 months)
ActualTarget
Jan
Feb
Mar
Apr
May
Jun
Invoices processed
99.8%accuracy
AI auto8,214
Pending review126
Invoice IDCustomerAmountStatus
#HD-4821Van Phat Co.₫84,200,000check_circleCompleted
#HD-4820Aqua Pure JSC₫12,600,000boltAI processing
#HD-4819Diamond Group₫233,000,000schedulePending
#HD-4818PowerTech Co.₫47,800,000check_circleCompleted
+45%
Repeat-customer rate
360°
Per-customer profile
Zalo
OA integration built-in
3×
Care efficiency
How it works

Simple in 4 steps

1

person_addCapture data

Every order and consultation auto-saves to a profile — no customer slips through.

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2

forumNurture

Auto-send thanks, reminders and offers on Zalo to the right person at the right time.

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3

redeemReward

Customers earn points, level up and get vouchers — automatically, no manual math.

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4

favoriteReturn

Happy customers come back and refer friends, revenue grows by itself.

One profile, full understanding

Every purchase, call and message gathered in one place. You know what they like, what they buy, when they last visited.

  • check_circleComplete purchase & interaction history
  • check_circleSegment by behavior and value
  • check_circleCare notes visible to the whole team
  • check_circleFind customers in 1 second by name/phone
imageInterface mockup · TBD

Automated care via Zalo

Zalo OA integration: auto-thank after purchase, remind when recurring stock runs low, birthday wishes with offers — all running in the background.

  • check_circleScripted auto-messages
  • check_circleBirthday vouchers & personalized offers
  • check_circleTiered loyalty points
  • check_circleReferral program for word-of-mouth growth
imageInterface mockup · TBD
FAQ

Frequently asked questions

How is ERP-X CRM different from managing customers in Excel?

Every order, call and message auto-saves into a 360° profile — no manual entry, no lost data. Find any customer’s full history in one second by name or phone number.

Can ERP-X send automated Zalo messages?

Yes. Connect your Zalo OA to auto-send thank-yous, reminders, birthday wishes with vouchers and scripted offers — all in the background, no staff action needed.

How does the loyalty program work?

Customers automatically earn points by order value, level up through membership tiers and receive vouchers by rules you configure. A referral program is included so existing customers bring in new ones.

See it running on your workflow — 15-minute demo, free

Leave your phone number and an ERP-X expert will call you back within the business day.

Bring your business onto a single platform

Book a 1-on-1 demo with an ERP-X expert — see the system running on your actual workflows.

Get your free 15-min demoforumChat Zalocall0363 417 668