Industry · Healthcare

Run a clinic from A to Z

Bookings, EMR, e-prescriptions, billing, re-visit reminders — for general, dental, dermatology and family practice clinics.

Common pain points

Paperwork and waiting hurt doctors and patients

event

Bookings & wait times

Phone bookings collide on paper, the waiting room is overloaded at peak hours.

description

Paper-based records

Medical records scattered; hard to find past visits and prescriptions when needed.

medication

Drug & revenue control

Hard to control medication and supplies stock, and revenue per doctor and service.

EMR
Electronic medical records
Zalo
Re-visit reminders
−40%
Wait time
Real-time
Revenue & drug stock

Smart booking & reception

Patients book online or via Zalo; the system queues by room and doctor — less waiting, smoother operations.

  • check_circleOnline booking & Zalo
  • check_circleQueues by room and doctor
  • check_circleAuto appointment reminders
  • check_circleReduce peak-hour overload
Smart booking & reception

EMR & e-prescriptions

All patient records, visit history and prescriptions in one place. Doctors look up quickly, prescribe and print in a few taps.

  • check_circleCentralized electronic medical records
  • check_circleInstant access to visit history & prescriptions
  • check_circleQuick prescribing from templates
  • check_circleService and lab-order management
EMR & e-prescriptions

Billing, drugs & reports

Service fees and drug sales deduct stock instantly. Track revenue by doctor and service, plus low-stock and expiry alerts for drugs.

  • check_circleBill services & sell drugs at the counter
  • check_circleAuto stock deduction for drugs and supplies
  • check_circleLow-stock and near-expiry alerts
  • check_circleReal-time revenue per doctor and service
Billing, drugs & reports

Patient Mini App & automated customer care

Patients book appointments, view medical records and manage family profiles right on their phone via the Zalo Mini App — no extra app to install. Clinics retain patients with automated care scenarios, an omnichannel inbox and a flexible service catalog (in-clinic or at home).

  • check_circleZalo Mini App: booking, medical records, treatment packages, family profiles
  • check_circleHomecare: book, reschedule and review home visits right from the phone
  • check_circleAutomated customer-care scenarios by patient stage
  • check_circleOmnichannel inbox (Zalo/Facebook) + AI assistant auto-replies

See it running on your workflow — 15-minute demo, free

Leave your phone number and an ERP-X expert will call you back within the business day.

Bring your business onto a single platform

Book a 1-on-1 demo with an ERP-X expert — see the system running on your actual workflows.